Welcome to
The Schnappy App

Your child’s school is using the Schnappy mobile app to make all communications fast, easy & secure. You can do everything from sending messages, checking term dates & homework, to booking appointments, clubs, events & making payments.

It’s designed to be very easy to use, just download it from the links below, create an account and you’re ready to go!

First Steps
Question? Check our FAQ

First Steps

Start using Schnappy to communicate with your school in 3 simple steps.
1. Download & Install Schnappy

Download the app and install it on your smartphone/tablet by searching for Schnappy in the App Store or Google Play, or follow the links below. You can install Schnappy and access your account on as many devices as you need.

 
2. Register your account

Open Schnappy & tap Sign up here

Type your schools name in the top search bar
& tap the logo to select


Enter your First Name, Last Name, Email &Phone number.


Enter a Password & confirm.

read the privacy policy & agree

After completing these steps the submit button will be activated.

3. Registering your child/ren

Swipe left and select

Tap Register/Update and Register Child.

Enter First Name & Last Name.

First select Year and then select Class & Gender

When their details are correct tap

Frequently Asked Questions
How do I enable face ID or fingerprint login?

Swipe left and select

Tap the Enable Biometrics toggle to activate it

next time you log in tap

School Logo doesn’t appear at login/registration?

Open Schnappy & type your schools name in the top search bar

After entering a few characters the schools logo will appear*
then tap the logo to select

*If the logo doesn’t appear, check you have a good data/WiFi connection
and also ensure you are scrolled to the top of the page.

Forgotten your password?

On the app & tap Forgot your password?

This will automatically send a password recovery email to your registered email address/username.

If you don’t receive the email after a short period, please check your spam folder before contacting your school.

How do I change my password?

Swipe left and select

Enter a new password & confirm

then

How do I update my child’s Year or Class?

Swipe left and select

Tap Register/Update and tap your child’s name on the menu to load their details.

First select the Year and then select their Class

When the details are correct tap

Can both parents have a Schnappy account?

Schnappy does allow parents to link their separate accounts for the same children.* This allows parents to make separate payments for the same items (including Flexi-Pay).

*The messaging, wallet and payment history sections of linked accounts are not shared and are completely private.

To link your account to your child/ren, just create a Schnappy account as normal and register your child. Schnappy will automatically see the child exists on the system and generates a Child Access Request and sends notification to the school and the parent who originally registered the child. When the details are checked and correct, you will then have the child/ren linked to your account by the administrators.

How do I send an Absence Note?

Swipe right and select

Select your child’s name

Tap and type in the reason for the absence.

Next Tap Date of Absence, select the date and tap Done

then

What is Flexi-Pay & how do I use it?

If a payment item has Flexi-Pay enabled you can use it to pay in affordable instalments.

Swipe right and select

Then select your item & tap

Swipe right again and select

Then tap

or


How do I book a slot for Parents Evening?

Swipe right and select

Tap your Childs name
to select them

If a Parents Evening is available please tap

Select Date/Time and select the date.

Scroll the available time slots and tap

Can’t find an answer?

If you can’t find what you’re looking for please contact your school or nursery administrators. If it’s something they haven’t seen before they will pass it on to us and we’ll add it to the knowledge base.

Recommend us to a School or Nursery.

For anybody who wants to recommend Schnappy to other primary schools or nurseries, we offer very attractive commission rates for each successful referral. Just get in touch for a referral code and our referral terms & conditions.